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Digital Case Submission Guide

At Protocol Dental Lab, we make submitting digital impressions simple, fast, and accurate. Whether you're using 3Shape®, Medit®, or Exocad®, our team ensures accurate file transfer, clear communication, and predictable results for every digital case.

How It Works

Step 1:
Capture the Digital Impression

Scan the case using your preferred scanner (3Shape®, Medit®, or Exocad® workflow). Verify margins, contacts, and soft tissue accuracy before exporting.

Step 2:
Prepare Export Files

Export STL (preferred) or PLY/OBJ scan files, or send cases directly through your scanner’s lab integration. Upload supporting files such as photos, X-rays, and case notes if applicable.

Step 3:
Upload Through Our Portal

Submit your case via our secure upload portal or through your scanner’s integrated lab connection. You will receive confirmation once the case is received.

Step 4:
Case Evaluation & Communication

Our technicians review your digital case. If clarification is required, we reach out before production starts.

Scanner Connectivity

Want to connect your scanner directly to Protocol Dental Lab? We support workflows for:

  • 3Shape TRIOS®
  • Medit i500/i700
  • Exocad® Uploads
  • iTero® (coming soon)

Contact us to get connected — our team will assist you with setup.

Helpful Downloads

Need submission forms, prescriptions, or quick reference guides?

Download Digital Prescription Form Download Digital Case Guide

Need Assistance?

Our team is here to help with scanner setup, file export, and case submission questions.

Email: protocoldentallab@gmail.com